Chatbots is the most tools for Marketing, Sales and Customer service. One of the main reason of its huge popularity is that it is powered with artificial intelligence (AI) and natural language processing (NLP). As AI and NLP-powered computer programs, chatbots are capable of conducting human-like conversations via text and audio platforms.
In addition to customer care queries, AI-powered chatbots can be part of your marketing initiatives and help push your customers seamlessly through your sales funnel. Here are some powerful ways chatbots can fit into your marketing strategy:
Continue reading “Powerful Ways to Use Chatbots for Marketing and Sales”