Dokan vs Bigcommerce: Details Comparison

We already compared Dokan with Magento, CS-Cart, Shopify and X-Cart the four important platforms to choose from.

Now it’s time to compare Dokan vs Bigcommerce. Another comparison between two important platform. Dokan has become a big competitor for any open source platform.

Yes, Dokan vs Bigcommerce. In this article we will compare Dokan vs Bigcommerce. Let’s start the comparison in details so that you can get the clear picture about this two platform.

Dokan vs Bigcommerce

Here’s what this comparison covers:

  • General Info
  • Benefits
  • Features
  • Pricing
  • User Satisfaction
  • Video
  • Available Devices
  • Language Support
  • Customer Types
  • Available Support Details
  • Integration
  • Security Level

Dokan

Dokan vs Bigcommerce

General Info

Dokan is a multi-vendor marketplace and e-commerce plugin for WordPress, providing online entrepreneurs with a platform that lets them create and manage their own online marketplace that caters to multiple vendors from around the world.

With Dokan, users give online vendors a space on the internet where they can set up and run their own store, manage all aspects of their operations, and grow their business. It is the ideal plugin to built the multi-vendor marketplace like Amazon or eBay.

It comes with an intuitive front end that even vendors with limited to no e-commerce experience can create their own store and sell immediately. Vendors can leverage the power of professionally crafted storefront, ensuring their customers have the best marketplace experience whenever they visit.

Dokan is compatible with over a hundred WooCommerce themes, making it easy for online vendors to set up their store without having to start from scratch.

Till now, Dokan has created more than 10,000+ online marketplaces world-wide and has downloaded more than 173,000 times.

Download Dokan from here.

Dokan Benefits

Built for WordPress

Dokan boasts of being of the first Multivendor Marketplace solutions that support WordPress, which is one of the most popular and widely-used website platforms today.

With Dokan, anyone, even those who don’t have technical expertise in creating online stores, can turn a WooCommerce store into a fully operational Marketplace, similar to Amazon, Etsy, Alibaba, and eBay to name a few Powerful, User-Friendly Dashboard

Dokan provides your vendors with a robust dashboard loaded with all the features they need to fully manage their operations, products, customers, marketing, promos, and more.

The dashboard centralizes all their processes, from adding items to their listings, editing product descriptions, communicating with their customers, tracking their shipping, and so on. In a few clicks, your vendors can generate rich and detailed reports that provide them insights to make smart business decisions.

Multi-Currency and Multilingual Ready

Attract vendors from all over the world to set up their store in your marketplace. Dokan is ready to play with PayPal and Stripe right off the bat and is compatible with over a hundred WooCommerce-supported gateways. On top of that, Dokan is available in more than 25 languages. You can really say your marketplace has a global reach.

Features of Dokan

  1. Marketplace with independent store.
  2. Multiple Product Types
  3. WooCommerce Compatible Themes
  4. Front end Dashboard for Vendors
  5. Earn from each sale
  6. Store Insight with reports and statement
  7. Coupon Management
  8. Stylish storefronts
  9. Order Management
  10. Review Product publishing
  11. Easy withdraw system
  12. Vendor profile completeness
  13. Store page SEO Management
  14. Complete Store settings control for Vendors
  15. Vendor payment method setup
  16. Social profiles integration for Vendors
  17. Shipping Management for each Store
  18. Order and earning widget on Vendor Dashboard
  19. Easy customer refund process
  20. control selling capability
  21. Customer service

Dokan Pricing Plans & Details

Dokan offers the following basic and enterprise pricing packages:

Free

  • Unlimited Vendors
  • Frontend Vendor Dashboard
  • Order Management
  • Vendor Withdraw system
  • Store Widgets
  • WordPress.org Support

Starter – $149/year

  • All Free features
  • Commission Types
  • Frontend Products
  • Vendor Management
  • Powerful Reports
  • Social Login
  • 1 Premium Module
  • 1 Site License
  • Ticked-Based Support

Professional – $249/year

  • All Starter features
  • Vendor Review
  • Store Support
  • Seller Verification
  • PayPal & Stripe
  • Subscriptions
  • 8 Premium Modules
  • 3 Sites License
  • Ticket-Based Support

Business – $499/year

  • All Professional features
  • WC Booking Integration
  • Seller Vacation
  • Export-Import
  • Staff Manager
  • Auction
  • 15 Premium Modules
  • 5 Sites License
  • Ticket-Based Support

Enterprise – $999/year

  • All Business features
  • 1 Hour of Theme Compatibility
  • 1 Hour of Basic Installation
  • Live Chat Support
  • 15 Premium Modules
  • 20 Sites License
  • Priority Support

User Satisfaction

Customer Experience: 99%.

Video

Available Devices

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web based

Language Support

Dokan support 10+ Language.

Customer Types

  • Small business
  • Large Enterprise
  • Medium business
  • Freelancers

Available Support Details

  • Email
  • Phone
  • Live Support
  • Training
  • Tickets

Dokan INTEGRATION

Dokan integrates with the following business systems and applications:

  1. ShipStation
  2. WooCommerce Bookings
  3. WooCommerce auction
  4. PayPal
  5. Stripe
  6. Talk.js
  7. Yoast
  8. Moip
  9. WooCommerce RMA
  10. WooCommerce wallet & cashback
  11. FedEx
  12. UPS
  13. DHL
  14. MailChimp
  15. Cash on delivery
  16. Facebook
  17. Twitter
  18. Live chat
  19. ePay

SECURITY LEVEL

High

Bigcommerce

Dokan vs Bigcommerce

General Info

BigCommerce is a scalable, comprehensive eCommerce solution designed to meet the needs of different business sizes. It is the platform of choice for notable brands such as GE, Toyota, Kodak, Camelbak, and Paul Mitchell. 

With its array of features, BigCommerce has also become the trusted solution of startups and growing businesses. In fact, it currently powers over 55,000 small business ecommerce companies worldwide, leveraging the solution’s capabilities to place them in equal footing with larger enterprises.

BigCommerce offers a feature-rich solution that gives you the tools and functionalities to quickly set-up and efficiently manage your online store. With its wide selection of customizable templates, you can come up with your own designs and reflect the aesthetics of your company or brand.

Aside from helping you sell physical and/or digital goods, BigCommerce also comes with marketing features to let you reach out to customers and expand your client base. It also partners with shipping and delivery services to give order fulfillment capabilities from one platform.

Bigcommerce Benefits

Here are some compelling reasons:

All-in-one eCommerce solution: Bigcommerce can provide you with all the features you need to manage your eCommerce business. It even offers API capabilities that let you integrate it with your existing business systems or other third-party applications, so you won’t need to jump from one app to another in order to do your job.

Engaging shopping experience: This platform has a full suite of eCommerce tools that lets users quickly build beautiful online stores that make for a more engaging experience for their customers.

Advanced Functionalities: Bigcommerce does not skimp on functionalities. On top of giving you the essential eCommerce features, it also provides users with hundreds of advanced functionalities. These include integrations to online marketplaces and hosting sites as well as analytics tools and marketing features.

Simplified checkout process: Using Bigcommerce, users have access to tools that will let you simplify your store’s checkout process. These allow you to get real-time data and insights that will help you get a good grip of your sales and inventory status.

In-depth analytics: In order to make the process easier, Bigcommerce offers valuable insights via its eCommerce analytics functionality. With this, you can better understand your customer’s buying habits and adjust your operations accordingly to boost sales.

Fast ROI: As a cloud-based software, Bigcommerce relieves you of the responsibility of having to maintain its infrastructure and make sure that the platform is up-to-date at all times.

Highly configurable interface: There is no one-size-fits-all solution when it comes to SaaS. This is why Bigcommerce provides an open architecture interface that lets users integrate it with third-party applications or their existing business systems.

Features of Bigcommerce

  • Website Builder
  • Domain name
  • Secure shopping cart
  • Product catalog
  • Payment gateway
  • Marketing tools
  • Hosting & Security
  • Images & Photos
  • Delivery/Event Dates
  • Social Media Marketing
  • Products & Merchandising
  • Shopping Comparison Engines
  • Product Options & Bundling
  • Shipping
  • Reporting & Analytics
  • Mobile-optimized store
  • SEO
  • Analytics
  • RESTful API
  • Multi-Currency Support
  • Dropshipping & Warehouse
  • Customers & Groups
  • Configurable Fields
  • In-Store Search
  • Inventory Management
  • CMS
  • Returns System (RMA)
  • Google AMP on product and category pages
  • Automatic image compression with Akamai Image Manager
  • Extended functionality with Facebook Marketplace
  • Selling on eBay
  • Selling on Instagram

Bigcommerce Pricing Plans & Details

Standard – $29.95/month

  • No transaction fees
  • Unlimited Products
  • Storage
  • Bandwidth
  • Sales Channels
  • Responsive website
  • Single page checkout
  • Apple Pay
  • Coupons, discounts & gift cards
  • Shipping label discounts
  • Real time quotes
  • Professional reporting tools
  • Blog
  • Product ratings & reviews
  • Free sitewide HTTPS and dedicated SSL
  • Available ShipperHQ shipping rules engine
  • 24/7 live agent support
  • Optional special credit card rates from PayPal powered by Braintree
  • Plan pricing good for up to $50K online sales per year

Plus – $79.95/month or $71.95/month (billed annually)

  • All Standard features, plus:
  • Customer groups & segmentation
  • Abandoned cart saver
  • Plan pricing good for up to $150K online sales per year

Pro – $249.95/month or $224.95/month (billed annually)

  • All Plus features, plus:
  • Google customer reviews
  • Faceted search (product filtering)
  • Custom SSL
  • Plan pricing good for up to $400K online sales per year

Enterprise – By quote

  • All Pro features, plus:
  • Custom facets (product filtering)
  • Unlimited API calls
  • Premium account services
  • Express routing
  • Priority support
  • Strategic account management available

User Satisfaction

Customer Experience: 96%.

Video

Available Devices

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web based

Language Support

Bigcommerce support only English language.

Customer Types

  • Small business
  • Large Enterprise
  • Medium business

Available Support Details

  • Email
  • Phone
  • Live Support
  • Training
  • Tickets

Bigcommerce Integration

Bigcommerce’s app marketplace is a carefully curated selection of top third-party apps and integrations. Bigcommerce offers fewer apps than competitors like Shopify because it prefers a curated experience, where its customers can trust the reputation, quality, and customer service of the application provider. Some popular customer applications include:

  • Netsuite ERP
  • Nextopia
  • Hubspot
  • Yotpo
  • JustUno
  • Stitch Labs
  • Brightpearl
  • Avalara
  • ShippingEasy
  • AfterShip
  • Ordoro
  • Zendesk

Bigcommerce also supports integrations with the following business systems and applications:

  • Salesforce
  • Facebook
  • Zendesk
  • MailChimp
  • Olark
  • Google
  • Ordoro

Security Level

High

Dokan vs Bigcommerce Conclusion

It really doesn’t matter how many comparison articles you read and there is no meaning of this. There is only one person who knows which platform offers exactly what you need, and that person is you. 

You will decide which platform will allow you to sell the products you offer in the best manner for both you as a store owner and for your clients.

We highly recommend starting a free trial with Dokan so that you can play around with it and see how it meets all your requirement.

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